Terms of service

Roar Cacao Terms of Service

Effective Date: 18/02/2025

Welcome to Roar Cacao. By accessing or using our website (www.roarcacao.com), you agree to comply with and be bound by the following Terms of Service. If you do not agree with these terms, please do not use our website.

1. General Terms

  • Roar Cacao reserves the right to modify these terms at any time. Changes will be posted on this page, and continued use of the website signifies acceptance of the updated terms.
  • By purchasing, you confirm that you have permission from a parent or guardian if under 18.

2. Product Information & Availability

  • We make every effort to display accurate product descriptions and images, but slight variations may occur due to natural differences in ingredients.
  • Availability of products is subject to change without notice. We reserve the right to discontinue any product at any time.

3. Ordering & Payments

By placing an order, you agree that all information provided is accurate and complete.

  • Payments are processed securely via third-party payment providers. Roar Cacao does not store payment information.
  • We reserve the right to refuse or cancel orders due to errors, suspected fraud, or policy violations.

4. Shipping & Delivery

  • Shipping times provided are estimates and may vary due to unforeseen circumstances.
  • Roar Cacao is not responsible for delays caused by couriers, customs, or incorrect shipping information provided by customers.

5. Refunds & Returns

  • Our refund policy is outlined separately [Refund Policy]. Opened products are non-refundable unless there is a quality issue.
  • Refund requests must be submitted via refunds@roarcacao.com within 14 days of receiving the product.

6. Intellectual Property

  • All content on this website, including logos, text, images, and branding, is the property of Roar Cacao and may not be used without permission.
  • Unauthorized use of our intellectual property may result in legal action.

7. Limitation of Liability

  • Roar Cacao is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our products or website.
  • We make no warranties regarding the suitability of our products for specific dietary needs. Always consult a professional if necessary.

8. User Conduct

  • You agree not to use our website for illegal or unauthorised purposes.
  • Any fraudulent activity, harassment, or violation of these terms may result in a ban from our services.

9. Governing Law

  • These terms are governed by the laws of the United Kingdom.
  • Any disputes shall be resolved in the courts of England and Wales.

10. Contact Information

For any questions regarding these Terms of Service, please contact us at support@roarcacao.com.

By using our website, you agree to these Terms of Service.